Wednesday October 20, 2010
Exhibitor Set Up
9:00 am – 1:00 pm
Registration Desk Open
9:00 am – 5:00 pm
Pre-Conference Session (Additional Charge)
9:00 am – 3:00 pm
Credit Bootcamp: From the Cradle To The Grave, Gyan Maharaj
Topics to include: Antitrust, ECOA, answering references, pulling credit reports, establishing credit lines, Collection tools and techniques, and bankruptcy basics.
9:00 am – 3:00 pm
Construction Credit (speaker to be announced)
Conference Starts-Opening General Session-Rounds Ballroom
3:45 pm – 5:00 pm
Wag More, Bark Less - Reducing Negativity in the Workplace, Karen Purves
Deal with difficult people? Spend most of your day handling personality conflicts among staff or customers? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve organizational excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.
Opening Beer And Wine Exhibitor Reception
5:00 pm – 6:30 pm
